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How it Works

A powerful complement to Mirion’s on-site Customer Service Agreements

Lab-Pulse premium IoT services elevates your visibility, our effectiveness, and together our ability to proactively manage your count rooms. Lab-Pulse Services gives you access to a remote dashboard for real-time status wherever you are and provides you with automatic emails if an instrument has an error. Instrument alarms are linked with Mirion’s Technical support network, allowing us to respond quickly and effectively when something does go wrong.

With Lab-Pulse, Mirion Services is able to review your instrument data quickly and remotely.

Lab-Pulse Services includes:

  • Automatic response to instrument hardware alarms by our Technical Support Team
  • Access to Instrument Status Dashboard
  • Monthly report summaries of instrument uptime and status
  • Bi-annual in-depth reviews of instrument State of Health data predictive maintenance recommendations and planning

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